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Edulastic 2020: How Can I Check if My Student has Multiple Accounts?


If you have assigned an assessment and a student cannot see that assessment, it is possible they have more than one account and have signed into the wrong one.

Here are the things that you can do to check:

  • Start by reviewing your class lists. Check your class names and the list of students in each class. Begin by clicking Manage Class.


Click the Class Name, then review the resulting student list.




1. Check the username/student email address.

This will not apply if the student's account is not email-based. As above, it could be student ID or first initial/last name.)

Have your student click on profile (bottom left corner).


Does the email listed match the one in your class?

2. Check the student's class list.

Have your student check their list of classes by clicking on Manage Class.


Do they have your class listed? Does the name match exactly?

Example: 6th Period - Chem - 18-19 and 6th Period - Chem are not the same class!

3. Ask your administrator to check the list of student users.

Example: JMichelle1234 is on your class roster.

Notice below that JMichelle7155 also exists on the administrator's list of student accounts.


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