How can we help you?

Troubleshooting

• How do I change a student’s account from teacher to student?
• How Do I Delete My Account?
• SnapScore - Manual Entry of Scores
• Troubleshooting SnapScore Bubble Sheets Issues
• Generating a HAR file for troubleshooting
• How can I take a console screenshot?

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Common Technical Issues

• How to reset browser zoom?
• Troubleshooting Slow Performance Issues
• What should I do if my student creates a teacher account?
• Configuring School or District Firewall For Edulastic
• Students see a blank screen when they click on the assignment link in Google Classroom.
• What should I do if Edulastic will not load properly (blank screen) on our district network?

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Best Practices

• Setting my filters: I don't teach math and don't want math to be the default standards that appear
• Admin Solutions: Help! My teachers' classes all have different names.
• Checklist - Steps to take before giving your first assignment

Assessment Security

• Students signed up as teachers (to cheat)
• How do I set up Kiosk Mode on Chromebook?